We offer contact free home delivery in 110+ suburbs across Melbourne. To have Meatsmith freshly cut meat, ready meals, pantry staples and delicious drinks delivered directly to your door, order by midday to receive next day delivery Tuesday to Saturday.
FREE DELIVERY FOR ORDERS $70+
$10 DELIVERY FEE FOR ORDERS UNDER $70
OUR DELIVERIES ARE MADE BETWEEN 9AM & 4PM.
- Our delivery service is contact-free, delivered by a team that is constantly monitored for health and safety purposes.
- Delivery windows open up 7 days in advance and close at midday the day prior to delivery. We do have a maximum capacity for delivery so we recommend placing your order as soon as you can to avoid disappointment).
- If there is something you'd like added to your order that isn't on the website, please email email@example.com and our team will be more than happy to help you.
- Each order is hand-cut fresh and packed the afternoon prior to your delivery - if anything needs to be added on to your order, please let us by midday the day before delivery.
- You will receive an email reminder in the morning that your order has been fulfilled and onboard with a driver. Delivery between 9am-4pm.
- If there is a chance that no one will be home when we deliver and you would like us to leave your order please make sure you select the ‘authority to leave’ option. Please note that we are unable to leave orders that contain alcohol.
- If possible, leave an esky or bag with an ice brick in a visible place for us to use.
- Your order will be delivered in a plastic lined cardboard box – please note however that this is not insulated and does not contain ice – the safety of the product becomes your responsibility on delivery.
HEALTH & SAFETY
Given current concerns around COVID-19 and to minimise human contact, If you would prefer not to have contact with our driver please select ‘authority to leave’ with the ‘no human contact’ option.
Our vans are refrigerated so your order will arrive at below 5 degrees. Once we deliver it’s over to you – the safety of the food becomes your responsibility.
If you haven’t given us the authority to leave your order and you are not home when we arrive we are not able to leave it. Your order will be returned to the nearest store for re-delivery the following day (at a charge of $25) or you can come and collect it during store opening hours. We will leave a card in your letterbox advising that we have been unavailable to deliver and advising of your collection
Please note that all orders containing alcohol must be signed for by a person over 18 years of age (our drivers reserve the right to request ID). The authority to leave option does not apply to orders containing alcohol.
Your Meatsmith home delivery check list …
- AREA – Check your postcode below to see if we deliver to your address
- TIME – Order close at midday for next day delivery Tuesday to Saturday
- COST - $10 delivery fee for orders under $70, orders $70 or more, delivery is FREE
- AUTHORITY TO LEAVE - Make sure you let us know if you would like us to leave your order (provided it does not contact alcohol) if you are not home (or to avoid human contact), leave an insulated bag or esky with ice in a visible place or ensure you attend to your order ASAP as it will be delivered in a cardboard box without ice.
Let us know what we should do in the unlikely event that a product you order is not available (we can substitute for a similar item or leave this item off your order)
If you have visited our retail stores you know our range is vast and constantly changing. To keep things simple our online offering is a curated selection of our most popular products (the one’s we know our customers like to include in their weekly shop).
If a product you are interested in is not available online please give one of our stores a call and we’ll do our best to arrange it for you.
In this especially high volume time we appreciate your patience and understanding. There is a limit to the number of orders we can fulfil on any one day however we will do our best to satisfy all orders placed. Stock availability may vary. We thank you in advance for your flexibility and understanding.
CURRENT DELIVERY AREAS
Currently we are delivering to the following suburbs around our three stores in inner city Melbourne: