We offer contact free home delivery across Victoria. To have Meatsmith freshly cut meat, ready meals, pantry staples and delicious drinks delivered directly to your door, order by 9am two days prior to receive delivery Wednesday to Saturday in selected delivery zones.

OUR DELIVERIES ARE MADE BETWEEN 8AM & 6PM.

• Our delivery service is contact-free
• Delivery windows open up 14 days in advance and close at 9am two or three days prior to delivery. We do have a maximum capacity for delivery so we recommend placing your order as soon as you can to avoid disappointment.
• If there is something you'd like added to your order that isn't on the website, please email info@meatsmith.com.au and our team will be more than happy to help you. 

DELIVERY AREAS

We are excited to be offering next day home delivery between 8am and 6pm Wednesday - Saturday to postcodes across the whole of Victoria. Check your suburb using our postcode checker.

DELIVERY PROCESS

• Each order is hand-cut fresh and packed the day prior to your delivery.
• Any changes to your order must be made and accepted prior to the cutoff for your delivery day.
• You will be sent an 'order confirmation' via email when your order has been received.
• You will receive a text message on the morning of delivery to advise of the delivery window. Tracking will be available 15 minutes prior to the delivery. You will also receive a text message advising when the delivery has been completed. Delivery drivers will also knock or ring the doorbell/intercom when making the delivery.
• We have the 'authority to leave.' If there is a safe space to leave your order, our drivers will do so. 
• All deliveries will be left unattended (subject to any reasonable directions from you with your order). 
• Meatsmith does not accept requests for specific delivery times. Our delivery service will provide an ETA of your delivery and will leave your order in your absence (if there is a safe space to do so). We will not issue refunds if orders are delivered outside of requested delivery time frame. 
• Please provide detailed delivery instructions in the field at checkout (ie on the front porch or foyer apartment access code). If your nominated delivery address is an apartment, unit or other secured building you must provide the code, instructions or such other means to ensure delivery can left safely.
• Your order will be delivered in a plastic lined insulated box with an ice pack. The safety of the product becomes your responsibility on delivery.

Your Meatsmith home delivery check list …

• AREA – Check your postcode to see if we deliver to your address
• TIME – Orders close at 9am for orders two or three days prior for delivery 
• COST - $18 delivery fee for orders under $200, orders $200 or more, delivery is FREE

SUBSTITUTES

Let us know what we should do in the event that a product you order is not available (we can substitute for a similar item or refund the cost of the missing product)
If you have visited our retail stores you know our range is vast and constantly changing. To keep things simple our online offering is a curated selection of our most popular products.

PRODUCT AVAILABILITY

If a product you are interested in is not available online please give one of our stores a call and we’ll do our best to arrange it for you. Stock availability may vary. We thank you in advance for your flexibility and understanding.

Delivery zones

Please use our postcode checker to check the delivery details for your suburb.