We offer contact free home delivery across Victoria. To have Meatsmith freshly cut meat, ready meals, pantry staples and delicious drinks delivered directly to your door, order by midday to receive next day delivery Tuesday to Saturday in selected delivery zones.
FREE DELIVERY FOR ORDERS $100+
$15 DELIVERY FEE FOR ORDERS UNDER $100
OUR DELIVERIES ARE MADE BETWEEN 7AM & 6PM.
- Our delivery service is contact-free, delivered by a team that is constantly monitored for health and safety purposes.
- Delivery windows open up 7 days in advance and close at midday the day prior to delivery. We do have a maximum capacity for delivery so we recommend placing your order as soon as you can to avoid disappointment.
- If there is something you'd like added to your order that isn't on the website, please email firstname.lastname@example.org and our team will be more than happy to help you.
We are excited to be offering next day home delivery between 7am and 6pm Tuesday - Saturday to postcodes across the whole of Victoria. Click each delivery zone to find out what suburbs belong to each region.
- Melbourne Metro: delivery Tuesday, Wednesday, Thursday, Friday & Saturday
- Outer Melbourne East: delivery Tuesday, Wednesday, Thursday & Friday
- Outer Melbourne West: delivery Tuesday, Wednesday, Thursday & Friday
- Outer Melbourne North: delivery Wednesday & Friday
- Mornington: delivery Tuesday, Wednesday, Thursday, Friday & Saturday
- Geelong: delivery Tuesday, Thursday & Friday & Saturday
- Lorne region: delivery Friday
- Bendigo: delivery Tuesday, Thursday & Friday
- Ballarat: delivery Tuesday, Thursday & Friday
- Outer Melbourne North: delivery Wednesday, Friday & Saturday
- Horsham: delivery Tuesday & Thursday
- Albury& Wodonga: delivery Tuesday & Friday
- Gippsland: delivery Tuesday & Friday
- Gippsland South: delivery Tuesday & Friday
- Sale/Lakes Entrance: delivery Tuesday & Friday
- Shepparton: delivery Tuesday & Friday
- Cobram: delivery Tuesday & Friday
- Echuca: delivery Tuesday & Friday
- Yarrawonga: delivery Tuesday & Friday
- Warrnambool: delivery Wednesday & Saturday
- Ararat & Stawell: delivery Tuesday
- Portland: delivery Thursday
- Each order is hand-cut fresh and packed the afternoon prior to your delivery - if anything needs to be added on to your order, please let us by midday the day before delivery.
- Any changes to your order must be made and accepted by midday the day prior to your delivery.
- You will be sent an 'order confirmation' via email when your order has been received.
- You will receive a text message with a tracking link the evening before delivery, a text message when delivery is close and another text message on delivery with a photograph for evidence. Delivery drivers will also knock or ring the doorbell/intercom when making the delivery.
- We have the 'authority to leave.' If there is a safe space to leave your order, our drivers will do so.
- All deliveries will be left unattended (subject to any reasonable directions from you with your order).
- Meatsmith does not accept requests for specific delivery times. Our delivery service will provide an ETA of your delivery and will leave your order in your absence (if there is a safe space to do so). We will not issue refunds if orders are delivered outside of requested delivery time frame.
- Please provide detailed delivery instructions in the field at checkout (ie on the front porch or foyer apartment access code). If your nominated delivery address is an apartment, unit or other secured building you must provide the code, instructions or such other means to ensure delivery can left safely.
- Your order will be delivered in a plastic lined insulated box with an ice pack. The safety of the product becomes your responsibility on delivery.
HEALTH & SAFETY
Given current concerns around COVID-19 and to minimise human contact, If you would prefer not to have contact with our driver please select ‘authority to leave’ with the ‘no human contact’ option.
Our vans are refrigerated so your order will arrive at below 5 degrees. Once we deliver it’s over to you – the safety of the food becomes your responsibility.
Your order will be returned & organised for re-delivery on the next possible date.
Your Meatsmith home delivery check list …
- AREA – Check your postcode below to see if we deliver to your address
- TIME – Order close at midday for next day delivery Tuesday to Saturday
- COST - $15 delivery fee for orders under $100, orders $100 or more, delivery is FREE
Let us know what we should do in the unlikely event that a product you order is not available (we can substitute for a similar item or leave this item off your order)
If you have visited our retail stores you know our range is vast and constantly changing. To keep things simple our online offering is a curated selection of our most popular products (the one’s we know our customers like to include in their weekly shop).
If a product you are interested in is not available online please give one of our stores a call and we’ll do our best to arrange it for you.
In this especially high volume time we appreciate your patience and understanding. There is a limit to the number of orders we can fulfil on any one day however we will do our best to satisfy all orders placed. Stock availability may vary. We thank you in advance for your flexibility and understanding.