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Christmas FAQ

Our Christmas produce features the things we love to eat with our friends and family. Not only fresh meat, but the best charcuterie, accompaniments and wine to celebrate with. Orders are available for our Christmas produce from December 13 to December 24, 2023. To avoid disappointment we encourage you to order early. We look forward to helping you relax, celebrate & enjoy the festive season.

When can I place my Christmas order?

Right now! Orders for Christmas items are open up and until 10 Dec. All of our stores will be open right up and until Christmas eve, with plenty of festive fare to choose from.

When do Christmas orders close?

Orders closures will be staggered with the first round of orders closing on December 10, and final orders closing on December 14.  We expect to have to close these early due to demand, so we advise you to order early.

There were only slots available in the 13 - 17th Dec window left. Will my order be okay for Christmas?

Absolutely! At this time of year we gear our packaging towards maximum shelf life, and all products shipped during the window will be fine on Christmas Day.

Can I place my order with a deposit?

In order to secure your Christmas order (and fulfilment date), your order must be paid in full when you place your order.

Can I place an order for a customised item?

Unfortunately, due to demand we are not able to take orders for custom items. 

Can I make a change to an order?

Please email to make any changes to your order. Last changes to Christmas orders must be complete and paid for by 5pm on the day of order closure.

Can I place multiple orders?

Absolutely! We more than encourage a few festive celebrations. For ease of logistics, please place multiple Christmas orders through multiple transactions. 

Can I get my order delivered?

You sure can! We deliver across Metropolitan Melbourne and throughout regional Victoria. We deliver on selected days within your zone. For more information about our delivery service, please take a look, here.

Can I pick up my order?

Our four stores located in Fitzroy, St Kilda, Balwyn and Brighton will be open every day between December 13 and December 24. You will be notified when your order is ready for collection. 

How much will my selected festive fare weigh?

We list all our Christmas proteins in terms of a minimum weight. We guarantee your ham, poultry, beef or pork will not weigh less than what is listed. Should you be unsure of what quantity you need to order, our team would be more than happy to advise you.

Can I order items outside of your Christmas range during the 13-24 December period?

Absolutely! We understand that you will still need all our heritage produce at all times. You can shop this selection, as usual, through the link here

Can I send a Christmas order as a gift?

How lovely of you! You absolutely can.  If you would like a card written, please write a note in the appropriate field at checkout.

How do I cook my Christmas items?

We have detailed cooking instructions for all our Christmas products. Please take a look, here

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